IT and Software Translation Services
Our deep understanding of each step in the software engineering process enables our clients to deploy their products in global markets with greater speed and measurable quality
It isn’t easy to overstate the importance of IT and software translation in today’s global economy. Following decades of acceleration, information technology has indeed become an integral part of the global economy by allowing companies and audiences on a worldwide scale to share information far beyond national borders and local cultures. With that said, they could not have achieved this feat without the IT and software localization sector—a field that continues evolving as products and services grow, change, and update regularly to continually evolve with the needs of global markets.
To support this growth, CSOFT provides a complete set of multilingual localization solutions for the IT and software industry, streamlining IT translation, L10N engineering, software testing, and multilingual desktop publishing. Our company’s localization services are distinguished by quality and technical superiority delivered at an affordable price. In addition, we have developed a suite of software tools and processes designed to enhance the localization process for a variety of applications, including operating systems (Windows, Linux, iOS, Android), firmware, CRM applications, ERP systems, databases, websites, and mobile apps, enabling us to provide the optimal solution for any IT project.
Delivering End-to-End Software Translation Solutions
CSOFT specializes in comprehensive translation and content engineering solutions for the software localization market. We have one of the largest localization engineering teams in the industry for pre- and post-translation processing, programming, encoding (Unicode, double-byte, multi-byte), software testing, and bug fixing. Our localization engineers are thoroughly trained and experienced in working with:
- L10N processes
- Software graphical user interface (GUI)
- Online help resources
- Technical documentation
- Agile development
- Websites
- Content management systems (CMS)
- Translation management systems (TMS)
Our team excels in pre- and post-translation processing involving programming and markup languages, including HTML, DHTML, JavaScript, ASP, PHP, C, C++, C-Sharp, Java, and others. Our engineers use various localization tools and technologies to increase translation and engineering efficiency.
Learn more about CSOFT’s software localization services.
AI and Machine Learning Translation Solutions
Data is produced every single second by users across the globe, highlighting the growing role of artificial intelligence (AI) and machine learning across all industry sectors. Machine learning is how computers learn to solve problems and transform inputs into outputs through a trial-and-error-based process. With deep consumer insights more desirable and pertinent than ever to business success and foreign market entry, adopting and implementing effective localization solutions is increasingly crucial for companies in this sector. From linguistic testing to product launch, CSOFT helps companies in the machine learning industry launch products successfully and effectively.
Read more about CSOFT’s full range of cloud-based services and translation solutions.
Cloud-Based Services Localization
Data is produced every single second by users across the globe, highlighting the growing role of artificial intelligence (AI) and machine learning across all industry sectors. Machine learning is how computers learn to solve problems and transform input into output through a trial-and-error-based process. With deep consumer insights more desirable and pertinent than ever to business success and foreign market entry, adopting and implementing effective localization solutions is increasingly crucial for companies in this sector. From linguistic testing to product launch, CSOFT helps companies in the machine learning industry launch products successfully and effectively.
Read more about CSOFT’s full range of cloud-based services and translation solutions.
Global Mapping Translation Services
The global mapping market covers a wide variety of technical services, from determining property lines and subdivision layouts to geospatial imaging and nautical services. As an industry that often sees rapid technological advancements unfold quickly, the mapping industry is becoming increasingly efficient and precise, requiring expert localization to deliver these products and services across borders.
Discover CSOFT’s global mapping translation services.
eCommerce Translation Solutions
The internet is intrinsically global, reaching almost every corner of the planet in real-time. To compete in a shifting marketplace, electronic commerce platforms need the capability to grow their international footprint and ensure their content is available in all major languages. CSOFT helps e-commerce platforms reach global consumer groups and markets through targeted communications and multilingual localization solutions, from website and mobile app translation to linguistic testing, multilingual search engine optimization, and social media and marketing campaigns.
Learn about CSOFT’s eCommerce translation solutions.
Blockchain and Cryptocurrency Localization Solutions
Blockchain, the foundational technology behind digital cryptocurrencies like Bitcoin and Ethereum, supports a range of peer-to-peer applications, including decentralized applications (DApps), distributed networks, and smart contracts. As a borderless solution, blockchain offers innovative approaches to addressing global challenges. With increasing regulatory acceptance in major international markets and a diverse user base of investors, developers, and users worldwide, blockchain brings unique demands for multilingual communication. These demands are crucial for the successful rollout of new products and services, as well as for supporting the decentralized, global development model that defines many projects in this space.
Learn more about our blockchain and cryptocurrency translations.
CRM System Translations Services
Customer relationship management, or CRM, is the process and class of software companies use to centralize and manage their engagement with new, returning, and potential customers and clients. CRM system translations are essential to meeting global demand for tools and services that can digitize this process. With more and more companies shifting to online CRM systems as their key product offering, including Salesforce, HubSpot, Zendesk, Pipedrive, Zoho, and Oracle NetSuite, digital customer databases are providing a more robust and versatile asset than ever before. At the same time, these databases require companies to adopt new practices for standardizing, optimizing, and globalizing this information when needed to support customer engagement across international, multilingual teams, making CRM system localization a major opportunity for growth.
Discover more about our CRM translation solutions.
User Interface Localization
Working with CSOFT to localize both software user interface and user manuals guarantees that the same linguists are working on all components of a particular project, ensuring translation consistency and minimizing costs.
Learn more about CSOFT’s localization testing solutions.
Localization Testing
The purpose of localization testing is to ensure that the quality of the localized application matches that of the source product. The localization testing environment is the software installed in the target languages’ operating system. Once localized, the software must be verified on different platforms to see if the translated options correctly populate the target dialog boxes and if all the hotkeys use unique letters.
Linguistic Testing
Linguistic testing systematically verifies the translated strings on each software screen to ensure accurate translation. CSOFT works exclusively with professional in-country translators with subject matter expertise for linguistic testing and verification. Our linguistic testing typically covers the following issues during testing:
- Checking that all UI strings have been translated (both hard coded and external resource strings)
- Checking that concatenations are resolved properly
- Checking that there is terminological and stylistic consistency between menu items and dialog box titles
- Checking that accented characters are displayed and printed properly
- Checking that localized text wraps and hyphenations are correct and that alphabetical or numerical sorting rules are observed
- Checking that hotkey assignment is consistent with the target operating system
- Checking that abbreviations have been used when required by interface design
Cosmetic Testing
Cosmetic testing is essential for software localization to ensure the localized GUI is free of truncation, misalignment, and other layout issues. In addition to employing one of the largest localization testing teams in the industry to perform cosmetic testing efficiently, CSOFT has developed a framework for automated test case execution checking for things like string truncations, ensuring the accuracy of online help, links, and overlapping controls. Our testing team is responsible for hotkey testing and fixing cosmetic bugs such as:
- Checking that all dialog boxes are appropriately resized without truncation
- Checking that all hot keys in dialog boxes and menus are unique
- Checking that extended characters display as expected
- Checking that all buttons are aligned and that the sizing of screen elements is consistent and aesthetically harmonious
- Checking that dialog boxes and menus display properly using regional settings
Test Case Development
CSOFT conducts software localization testing for each target language separately using a subset of the testing scripts developed for the English version. If such testing scripts are unavailable, we will work with our clients to build a testing strategy to check every menu, dialog box, and message.
Leveraging Our Strong Technical Background
CSOFT provides complete multilingual localization solutions for the IT and software industry to streamline translation, L10N engineering, testing, and multilingual publishing. Our company distinguishes itself with enhanced quality, technical superiority, and affordable pricing. CSOFT has developed software tools and processes for various application localization scenarios, such as operating systems (Windows, Linux, iOS, Android, and Mac), Firmware, CRM applications, ERP systems, databases, and wireless applications. CSOFT’s in-depth knowledge throughout each step of the software engineering process, including design, programming, compiling and building, documentation, manufacturing, and QA testing, has allowed our team to deliver targeted solutions that help our clients deploy their products in global markets faster and more competitively.
Specifically, CSOFT’s localization engineers excel in the following areas:
- Working knowledge of the installation and configuration of multilingual OSes (Windows, Linux, Mac) and other platforms
- Experience with a variety of development environments and programming languages such as Microsoft Visual Studio, Java, and Linux
- Intimate knowledge of internationalization (i18n), Unicode, and multi-byte character issues in software development
- Detailed understanding of database systems, scripting languages, and software graphical interface development
- Experience with different installation programs such as InstallShield, WISE, and InstallerMaker over other platforms.
AI Translation Technology
AI Translation Technology is a cutting-edge tool used by language service providers like CSOFT to hasten the completion of once-time-consuming translation and localization projects. At CSOFT, we leverage the power of AI Translation Technology to complement our traditional translation and localization expertise to ensure the highest possible quality and fastest turnaround times available to any organization or individual looking to solve a language problem. With applications like Stepes and platforms like GMScloud and ÜbrTà, CSOFT merges futuristic innovation with time-tested rigor.
Learn more about our AI Translation Technology.
Our Clients
CSOFT services many clients within the Software Engineering and Information Technology industry. Our expert knowledge of XML and single-source documentation localization enables our clients to reuse technical content across multiple documents for better consistency, faster turnaround time, and reduced project cost. Some of our clients in the IT & software industry include:
- Software engineering firms
- Computer hardware manufacturers
- Information technology solutions providers
- Mobile communications providers
- Data storage companies
- Software, services, and solutions manufacturers
Types of Software We Localize
CSOFT has years of practical experience localizing various software applications; we also have the technical expertise and solutions to tackle all your software localization challenges, no matter how technical, large, or small. The following lists some of the software projects we have helped our clients localize for global deployment:
Programming Software
A common type of computer software allows programmers to write computer applications for various purposes. Popular programming software includes C, C++, Java, and PHP, but there are many, many other software types.
System Software
System software refers to the operating systems, device drivers, utilities, servers, and resource files that help manage and run the computer.
Application Software
Application software consists of a broad range of types that allow people to accomplish specific tasks on desktop and mobile devices. Some examples of application software are business software, databases, educational software, and games.
Data Backup & Recovery Software
Data backup and recovery software allows users to specify what is to be backed up and simplify copying data files. This software also preserves the original organization of files and allows a more efficient retrieval of backed-up data.
Customer Relationship Management (CRM)
CRM is an enterprise application designed to manage a company’s customer base. CRM can help a business forecast sales revenue, and organize, automate, and synchronize sales management, marketing, customer service, and technical support.
Billing Software
Billing software automates the process of creating and managing invoices within an organization. It often includes ready-to-use templates that can be customized for specific business needs.
Payroll Software
Payroll software manages payroll taxes, employee salaries, and independent contractors’ payments. The software also preserves vital records of such transactions for financial analysis and reports.
Learn in-depth about CSOFT’s payroll software translations.
Storage Software
Software applications designed to manage data replication, provisioning, snapshots, and backup. Both network-attached storage (NAS) that use dedicated hard-disk storage devices and storage area networks (SAN) that use dedicated networks are storage software applications.
Virtual Machine
A VM is a software-based implementation that simulates a physical computer OS, allowing rapid duplication and distribution of virtual computers electronically or over the web. Virtual machines play a significant role in today’s cloud-computing world, as many virtual servers are created on the fly to support the management of mass amounts of data.
Computer-Aided Design (CAD)
CAD assists in designing, analyzing, optimizing, and automating product engineering and manufacturing. Computer-aided engineering (CAE) and computer-aided manufacturing (CAM) all belong to this technical implementation category. CAD plays a critical role in advanced R&D and manufacturing of goods nowadays.
Enterprise Resource Planning (ERP)
ERP is business management software with a suite of integrated applications that allows a business to store, manage, and share information from every stage of business operations, including product planning, R&D, marketing and sales, manufacturing, inventory control, and shipping and invoicing.
Inventory Management Software
Inventory Management Software refers to applications that help an organization track and manage its goods and materials by optimizing inventory levels and the flow of goods within the organization to achieve the highest operational efficiency.
Database Software
Software applications used to store and share business information needed to operate the enterprise. Database software can be used in one of three ways: web-based, desktop, or server database.
Asset Management Software
Businesses use asset management software to manage physical sales of assets, distribution, or manufacturing of products. The software automates the task of managing physical and intangible assets to generate information such as depreciation value, dates for replacement, and many other functions.
Malware
Malware refers to any malicious software that is a threat to computer security. Adware, spyware, computer viruses, worms, trojan horses, and scareware are all types of malwares.
Apps
Software applications that run on cell phones and tablet computers. Apps are a global staple and comprise a considerable share of the IT industry as more people access the internet through their mobile devices instead of desktop computers.
Learn more about CSOFT’s app translation services.
